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Rosacea treatment
Get personalised advice on your rosacea from a recognised dermatologist, on average within 48 hours, and find out which triggers to avoid.
1 to 10%of people with fair skin develop rosacea, usually between the ages of 30 and 50. It often goes unrecognised for a long time, because it looks like acne or ordinary blushing. Skindr helps you keep the symptoms under control.
In short
Rosacea is a chronic inflammatory skin condition in the centre of the face, with redness, visible blood vessels and sometimes bumps and pustules. It usually starts between the ages of 30 and 50 and mainly affects people with fair skin. Flare-ups are set off by triggers such as sun, heat, alcohol or stress. Rosacea is not contagious and cannot be cured, but it can be treated well.
What is rosacea?
A common but often misunderstood skin condition.
Rosacea is a chronic inflammation of the skin in the centre of your face: cheeks, nose, chin and forehead. It often starts with flushing easily and can progress to persistent redness, visible blood vessels and bumps or pustules. It mainly appears from your thirties onwards, and more often in people with fair skin.
The exact cause is unknown. Heredity, an oversensitive immune response and the small blood vessels in your skin all play a role, as does the demodex mite that lives on everyone's skin. Sun, wind, heat, alcohol, spicy food, hot drinks and stress can trigger a flare-up.
Rosacea is often mistaken for acne, eczema or simple blushing, even though it needs its own approach. It can't be cured, but with the right skincare, avoiding your triggers and targeted treatment, you can keep the symptoms well under control.
Types of rosacea our dermatologists assess
Redness and visible blood vessels
Persistent redness in the centre of your face, flushing easily and visible small blood vessels. Often the first form of rosacea.
Sun protection, gentle skincare and avoiding your triggers are the basis. Creams are less effective against persistent redness and visible blood vessels. A laser or IPL treatment in a clinic can reduce them, although several sessions are usually needed.
Bumps and pustules
Red bumps and pustules on a red background, mainly on the cheeks, chin and nose. Often mistaken for acne.
This is called papulopustular rosacea. Unlike acne, there are no blackheads. An anti-inflammatory cream or gel is the basis, and once things improve, maintenance treatment is important. Acne products are usually too harsh for this skin.
Thickened skin
The skin, usually on the nose, becomes thicker and bumpy. This form is rare and mainly affects older men.
In severe cases, the nose becomes thickened (rhinophyma). The excess tissue can then be removed in a clinic, for example with a laser. Your dermatologist will discuss the options with you.
Ocular rosacea
Dry, burning or red eyes, sometimes even before your skin shows symptoms. Around half of people with rosacea have eye problems.
Your eyes may feel gritty, water or be sensitive to light. Cleaning your eyelids regularly with a special cleanser helps. With severe eye symptoms, you need an eye specialist.
Symptoms of rosacea
Rosacea looks different for everyone. Read more about what you're seeing, or have your skin checked by a dermatologist straight away.
With rosacea, the small blood vessels in your face react more strongly to triggers such as heat, alcohol or stress. A trigger diary helps you discover what sets off a flare-up for you.
More about flushingWhere blushing fades on its own, the redness of rosacea lasts longer or even becomes permanent. Sun protection and avoiding your triggers are the basis. Your dermatologist discusses which treatment suits your skin.
More about rednessDilated blood vessels, also known as couperose or thread veins, don't go away with a cream. A laser or IPL treatment in a clinic can reduce them, although several sessions are usually needed. Your dermatologist will tell you whether it makes sense for you.
More about visible blood vesselsRed bumps and pustules in the centre of your face often point to rosacea. Acne products are often too harsh and can make it worse. An anti-inflammatory treatment does work.
More about rosacea bumpsSkin with rosacea reacts quickly to fragrance, alcohol in products or scrubs. Choose gentle, fragrance-free products and test anything new on a small patch of skin first.
More about sensitive skinAround half of people with rosacea also have eye problems, sometimes even before the skin reacts. Cleaning your eyelids regularly helps. Be sure to mention eye symptoms to your dermatologist; with severe symptoms, you need an eye specialist.
More about rosacea and your eyesHow do we tackle your rosacea?
We listen to your story
You tell us when your skin turns red, what triggers it and which products you already use, and you send a few clear photos of your face.
We determine your type of rosacea
A recognised dermatologist reviews your photos and answers, tells rosacea apart from acne or eczema and determines which form you have. That way you get the right approach from the start.
You get a personalised plan
On average within 48 hours, you'll read in the app which skincare keeps your skin calm, which triggers to avoid and which treatment suits you. If a prescription is needed, it goes straight onto your eID.
We support you from start to finish
Rosacea takes patience, and sometimes maintenance treatment to prevent relapses. You can ask your dermatologist questions via the chat, and together we adjust where needed.
Reimbursement
With DKV you get up to 80% reimbursed, and with AG you get €9 back once a year via Easly. Members of CM, Helan and VNZ get a €9 discount once a year, and members of NZVL a €5 discount once a year.
Partner health insurers
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Rosacea consultation
Online consultation by a recognised dermatologist based on your photos and information.
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FAQs
Questions about the app? Here you can quickly check out the answers to the questions we get most often. Any unanswered questions? Feel free to get in touch.
How quickly will I receive a response from a dermatologist?
With Skindr, you don't have to wait weeks or months for an appointment with a dermatologist. You start your consultation online and choose how quickly you'd like to receive a response.
Depending on the type of consultation you choose, the following response times apply:
- Standard (€49): response within 5 working days.
- Fast help (€59): response within 48 hours, including weekends.
- Even faster help (€99): response within 24 hours, including weekends.
Once the dermatologist has assessed your consultation, you'll receive a notification and can view your medical advice in the Skindr app.
What will I receive after the consultation?
After reviewing your photos and information, your dermatologist provides personalized medical advice tailored to your skin concern and individual situation.
The dermatologist clearly explains the next steps and what you should keep in mind. Your medical advice remains easily accessible in the Skindr app, so you can review it again whenever needed.
If you have additional questions, you can ask your dermatologist through the chat. How long you can continue asking questions depends on the type of consultation you selected.
How qualified are the Skindr dermatologists?
The dermatologists working through Skindr are licensed medical specialists in dermatology. After completing their medical degree, they undertook specialist training in dermatology.
Our dermatologists have clinical experience with a wide range of concerns involving the skin, hair and nails. Many combine their work through Skindr with clinical work in a hospital or their own practice.
Through Skindr, they assess your skin concern based on the information and photos you provide and offer personalized medical advice on the next steps.
Can I get reimbursed for a consultation through Skindr?
Depending on your health insurance fund or insurer, you may be eligible for a discount or reimbursement for your Skindr consultation.
Benefits are currently available through:
- DKV: you get up to 80% reimbursed, depending on your outpatient insurance policy.
- AG Insurance (AG): you get €9 off your Skindr consultation once a year.
- Christelijke Mutualiteit (CM): you get €9 off your Skindr consultation once a year.
- Helan: you get €9 off your Skindr consultation once a year when you download the app through the Helan website.
- Vlaams & Neutraal Ziekenfonds (VNZ): you get €9 off your Skindr consultation once a year.
- Neutraal Ziekenfonds Vlaanderen (NZVL): you get €5 off your Skindr consultation once a year.
The conditions and amount of any reimbursement may vary depending on your insurance policy or membership. Always check the applicable terms with your health insurance fund or insurer.
Is your health insurance fund or insurer not listed? Feel free to contact us at care@skindr.com.
How can I start a consultation for my child?
To use Skindr independently, you must be at least 18 years old. As a parent, you can start a consultation for your child through your own Skindr account.
Here's how it works:
- Start a new consultation and indicate that it is for your child.
- Enter your child's details.
- Upload clear photos and describe the skin concern as thoroughly as possible.
- Enter your own contact details.
As the parent, you communicate directly with the dermatologist through Skindr and can ask additional questions.
You can also start a consultation in the same way for another family member or someone you are responsible for.
What if I still need an in-person appointment?
In 95% of cases, the dermatologist can assess your skin concern online based on photos and the information you provide, and offer personalized medical advice. During the assessment, the dermatologist will also determine whether an in-person appointment or further examination is needed.
If your skin concern needs to be examined in person, the dermatologist will let you know and advise you on the next steps. Where possible, Skindr can help refer you for further examination.
Can I discuss multiple skin concerns during one consultation?
One consultation is intended for one patient and one specific skin concern. During the consultation, the dermatologist reviews everything related to that concern. If you have several separate skin concerns, such as acne and eczema, start a separate consultation for each one. This allows the dermatologist to assess each concern carefully and give it the attention it needs.
Who can use Skindr?
To use Skindr independently, you must be at least 18 years old. As a parent, you can start a consultation for your child if they are under 18. You can also start a consultation for another family member or someone you are responsible for.
What can you expect from Skindr?
- Personalized medical advice from a licensed dermatologist.
- Your data is handled securely and confidentially in accordance with GDPR requirements.
- Direct contact with your dermatologist through the Skindr app.
- The option to ask additional questions and receive online follow-up for your skin concern.
- If your skin concern isn't suitable for an online consultation, we'll clearly explain the next steps.
How much does a consultation via Skindr cost?
A consultation with a dermatologist via Skindr starts from €49. The dermatologist reviews your information and photos and provides personalized medical advice on the next steps. You can also ask your dermatologist additional questions via chat.
Thanks to our partnerships with insurers and health funds, a reimbursement or discount is available too.
- With an outpatient policy at DKV, you get up to 80% reimbursed.
- As an AG Insurance (AG) customer, you get €9 off your consultation once a year.
- As a member of the Christelijke Mutualiteit (CM), Helan or the Vlaams & Neutraal Ziekenfonds (VNZ), you get €9 off your consultation once a year.
- As a member of the Neutraal Ziekenfonds Vlaanderen (NZVL), you get €5 off your consultation once a year.
How does a Skindr consultation work?
An online consultation through Skindr takes place in a few simple steps:
- Describe your skin concern and upload clear photos using your smartphone.
- A dermatologist reviews your photos and the information you provided.
- If additional information is needed, the dermatologist may ask you to provide more details or upload additional photos.
- After the assessment, you receive personalized medical advice and clear information about the next steps in the Skindr app.
- You’ll receive a notification when your dermatologist’s advice is available.
- You can then ask additional questions through the chat. How long you can do this depends on the type of consultation you selected.
If your skin concern cannot be sufficiently assessed online, the dermatologist will let you know and advise you on the next steps.
When should you see someone in person?
Skindr can help with most forms of rosacea. In a few situations, you're better off seeing your GP, a dermatologist or an eye specialist in person:
Your eyes are painful, very red or sensitive to light. In that case, you need an eye specialist.
You want visible blood vessels or persistent redness treated with a laser or IPL.
Your nose is getting thicker and bumpy, and you want the excess tissue removed.
Not sure? Go ahead and start a consultation. Our dermatologists will refer you straight away if an in-person appointment is better, and in that case you pay nothing.
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