Skindr is the first app to offer professional skin advice within 24 hours

“This is an emergency, help me out”

June 6, 2023

Your child gets that honey-yellow crust on his or her face and you know what time it is: impetigo is one of the most contagious skin infections and should be contained as soon as possible. You've had a bug bite and your skin is reacting just a little more extreme than expected, the allergic reaction is getting serious and you want an immediate solution. Wound rose, on the other hand, can cause you to become ill and worsen at a rapid rate, and with severe sunburn, you run the risk of severe inflammation or permanent scarring if you don't take care of it correctly quickly.

“For some skin conditions, a very quick approach is important to guarantee a good recovery. But sometimes patients are also so anxious that immediate reassurance provides mental peace.” Dr. Avermaete, co-founder Skindr and dermatologist

One skin problem is more urgent than the other. But sometimes skin irritations can feel subjectively urgent, regardless of the objective criteria. The context can play an important role. Imagine leaving on a trip the next day but suddenly getting a rash due to the heat. A problem that won't exactly improve during a vacation in the sun.

Or you're getting married soon and just then you'll get a result. These are times when professional advice from a dermatologist is invaluable.

Enter: Skindr. The app has recently made it possible to to be helped by a certified dermatologist within 24 hours. Within that short period of time, you will receive a diagnosis, treatment advice and associated prescription. For example, the treatment can be started long before you fly or start the first dance.

Skindr makes rapid dermatological help possible thanks to their team of dermatologists. Each of them completed a special teledermatology course and have already done more than 1,000 consultations via this route. In this way, Skindr guarantees both speed and quality. If you are unable to provide help within 24 hours, a refund will be provided.

Not an emergency, but rather no months of waiting for an available dermatologist? You can also come to Skindr for less urgent problems or chronic conditions: 14,000 people have already found their way to the online dermatologist. You decide which type of consultation to choose based on how quickly you want to be helped. At Skindr, you start a consultation from 39 euros and the average waiting time is 48 hours. Those who are guaranteed to be helped within 24 hours pay 99 euros for a consultation and additional questions. If the problem can wait longer, you will pay 59 euro (within 48 hours) and 39 euro (within 5 business days).

These are the 3 types of consultations that Skindr offers from 13.06:

  • Reply from the dermatologist within 5 working days (39, -)
  • Reply from the dermatologist within 48 hours with the option to ask the doctor additional questions up to 3 days after your consultation (59, -)
  • Reply from the dermatologist within 24 hours with the option to ask the doctor additional questions up to 7 days after your consultation (including weekends - 99, -)

About Skindr

Skindr is a medical app that helps people receive fast and professional skin advice from a dermatologist, including treatment plan and prescription. No long waiting lists, no travel, no hassle.

The app was launched in 2021 by Dr. Annelies Avermaete (dermatologist) and Jochen Boeykens (patient) in collaboration with 20 dermatologists. Meanwhile, the organization has grown into one of the largest dermatology clinics in Belgium and the Netherlands with thousands of patients. Skindr's goal is to provide patients with the best possible dermatology experience and to be the best possible workplace for dermatologists.

Reliable advice from a dermatologist has never been so close.