Frequently asked Questions

Try to prevent your child from scratching irritated skin and care for their skin regularly using mild, fragrance-free products. Keep the skin well moisturized and, where possible, avoid products or situations that seem to make the irritation worse.

If the symptoms persist, get worse or you're concerned, a dermatologist can assess your child's skin and provide personalized medical advice on the next steps.

To use Skindr independently, you must be at least 18 years old. As a parent, you can start a consultation for your child through your own Skindr account.

Here's how it works:

1. Start a new consultation and indicate that it is for your child.  
2. Enter your child's details.  
3. Upload clear photos and describe the skin concern as thoroughly as possible.  
4. Enter your own contact details.

As the parent, you communicate directly with the dermatologist through Skindr and can ask additional questions.

You can also start a consultation in the same way for another family member or someone you are responsible for.

As a parent, you can start a consultation for your child through your own Skindr account. Here's how it works:

1. Indicate that the consultation is for your child and enter your child's details.
2. Add clear photos and describe your child's skin concern.
3. Enter your own contact details. As the parent, you'll communicate directly with the dermatologist through Skindr.

You can also start a consultation in the same way for another family member or someone you are responsible for.