Frequently asked Questions

Can I start a consultation for excessive sweating?

Yes. Excessive sweating can cause irritation and discomfort. Because sweating can be difficult to show in photos, it's important to describe your symptoms as clearly as possible. For example, mention which areas are affected, how long you've been experiencing the symptoms and when they typically occur.

Based on this information, a dermatologist can assess your situation and provide personalized medical advice on the possible next steps.

Can I use Skindr while on holiday?

Yes. Even when you're on holiday or abroad, you can use Skindr to have a skin concern assessed online.

Through the Skindr app, you can describe your skin concern, upload clear photos and communicate with your dermatologist. Once your consultation has been assessed, your personalized medical advice remains available in the app.

An online assessment isn't sufficient for every skin concern. If an in-person appointment or further examination is needed, the dermatologist will let you know and advise you on the next steps.

Can I use Skindr for any skin condition?

You can use Skindr for many different concerns involving your skin, hair and nails. Our dermatologists can assess both new concerns and skin problems you've been experiencing for some time.

For example, you can start a consultation for:

  • acne and blemishes
  • eczema and rashes
  • itching, redness or irritation
  • pigmentation and other changes to your skin
  • hair loss and scalp concerns
  • nail problems
  • excessive sweating
  • other skin concerns you're worried about
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During your consultation, you upload clear photos and describe your symptoms. Based on this information, the dermatologist assesses your situation and provides personalized medical advice on the next steps.

Not every skin concern can be fully assessed online. If the dermatologist determines that further examination or an in-person appointment is needed, they will clearly let you know and advise you on the next steps.

How qualified are the Skindr dermatologists?

The dermatologists working through Skindr are licensed medical specialists in dermatology. After completing their medical degree, they undertook specialist training in dermatology.

Our dermatologists have clinical experience with a wide range of concerns involving the skin, hair and nails. Many combine their work through Skindr with clinical work in a hospital or their own practice.

Through Skindr, they assess your skin concern based on the information and photos you provide and offer personalized medical advice on the next steps.

Reliable advice from a dermatologist has never been so close.